A.I. Policy
The world is moving fast,
but here we slow down.
The Use of A.I. in Therapy
As people and organizations bring new technology in to the work place, some questions need to be asked before technology is implemented.
Who does it benefit?
The client, the therapist, the
insurance company
or someone else?
Many therapist and therapy systems use A.I. to listen to the session to create a note for the client’s permanent record. The A.I. writes everything that is said. It cannot pick out only what the insurance company needs in the Medical record. A therapy note is part of your medical record. Insurance only need certain pieces of information such as your name, date, time session started, time session ended and what goals were worked on. No one needs to know what is said during the session. That is the point of therapy.
Reasons I do not like A.I.
A. I. does not see what I see in the session. It is not able to see your body language or your facial expression. It only has your voice. This is only a small part of what goes on in therapy.
A. I. Is actually an advanced recognition system. There is no intelligence there. The A.I. does not see what I see in the session. It is not able to see your body language or your facial expression. It only has the conversation in session. What is said is only a small part of what I see going on in your life. There are several reasons to be careful around A.I when it comes to writing therapy notes.
1. A.I. is inaccurate with what it picks up. The technology matches what it thinks you say to algorithm and it not accurate or it just makes things up. This has happened on multiple occasions.
2. You have no idea of where this record is going. Neither you nor the therapist has any idea where the conversation is being stored, accessed or by who it is being used.
3. Judges have ruled in cases that A.I. chats are admissible in a court of law. Their reasoning is you have already waived your right to privacy by putting it into a public space.
4. A.I. is created and based on theft. There is not getting around this point the technology was trained on other people effort and creativity.
My Promise to You
I have decided to take my notes off line. If you need a copy of your notes I will copy them off on paper for you. I will not use a.i. for notes they will be hand writen.
